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Tribal Gaming Veteran Richard St. Jean Takes Helm at the Morongo Casino Resort & Spa

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St. Jean brings more than 25 years of highly successful hospitality and tribal gaming experience to the Chief Operating Officer position at Morongo

The Morongo Band of Mission Indians has named longtime tribal gaming executive Richard St. Jean as the new chief operating officer overseeing the Morongo Casino Resort & Spa near Palm Springs, CA.

With more than 25 years of successful hospitality and casino experience, St. Jean is a respected and highly accomplished executive who is uniquely qualified to steer the Morongo Casino Resort & Spa forward to realize the substantial growth opportunities that lie ahead.

“Richard comes to Morongo at an exciting time and brings with him a successful track record of operational excellence and proven leadership,” said Morongo Tribal Chairman Robert Martin. “We are confident that his vision, deep industry expertise, and innovative spirit will fuel the next chapter of prosperity at Morongo while advancing our ongoing commitment to consistently exceeding the expectations of our guests.”

Poised to celebrate its 15th anniversary in December 2019, the towering 27-story Morongo Casino Resort & Spa is currently undergoing a renovation and expansion project to add elegant new décor and guest amenities, including a beautiful 65,000-square-foot expansion opening in mid-2020. Morongo recently celebrated the arrival of three new elevated dining venues; the chic Pink Coffee patisserie and coffee house, the eclectic Good Times Cafe gastropub and the sublime Mozen Asian Kitchen.

“I am very excited to be joining Morongo’s exceptionally talented team of hospitality and gaming professionals as we welcome a new era of innovation and growth that will further strengthen the casino’s position as a premier gaming and resort destination,” St. Jean said. “As a nationally recognized leader in tribal gaming, Morongo has a proud legacy of protecting tribal sovereignty and creating new opportunity for Indian Country, and I am honored to be a part of that history. ”

St. Jean’s career has stretched from the Waldorf Astoria in New York City to Caesars Palace in Las Vegas where he held several management positions. He spent 17 years at Station Casinos where he served as general manager for multiple gaming properties before becoming President of Native American Gaming. In this role, he oversaw the programming and design of Stations’ four tribal gaming projects, as well as the operations and $720 million expansion of Thunder Valley Casino in Lincoln, CA and the $200 million launch of the Gun Lake Casino in Wayland, MI.

St. Jean transitioned to Penn National Gaming in 2011 where he opened two properties in Ohio and the Jamul Casino in San Diego County.

St. Jean replaces John James, who departed to take a similar position at Foxwoods Resort Casino in Mashantucket, CT.

 

Source: Morongo Band of Mission Indians

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Win Systems Appoints Chad Dickie as EVP & GM USA

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Win Systems has appointed Chad Dickie as Executive Vice President and General Manager, USA. He will be responsible for boosting and accelerating the company’s strength and growth in the US market. Chad has more than 25 years of experience in the gaming and entertainment sector.

Win Systems has had presence in the US for years. However, this year, there has been significant growth in the market with the installation of its renowned CMS Wigos and its premium Gold Club electronic roulettes in prominent casino groups.

“It is a great pleasure for me to join the Win Systems Group. The strong growth that the company has had worldwide and particularly in the USA is a challenge for me and encourages me to contribute to achieving the ambitious goals that the company has in the region,” Chad Dickie said.

“Being able to have top-notch professionals with extensive experience in the sector, as is undoubtedly the case of Chad, will help us achieve our development and growth plans in the country as well as allowing us to maintain the highest demand in terms of standards of the services offered to our customers. The passion and ability to recruit people like Chad bring great value to the company,” Eric Benchimol, CEO of Win Systems said.

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This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Win Systems Appoints Chad Dickie as EVP & GM USA

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The world of gambling – as seen by millennials and Generation Z

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The generation gap is a subject of discussion that continues to be relevant year on year. Why is it that those born since 1981 are so important to the gambling industry and its future? According to Betinvest COO Max Dubossarsky, every new generation contributes to the development of the entertainment industry, raising the standards for how gambling products and services are created.

Millennials caught the peak of digital technology at a young age, at a time when some of the Generation Z babies were being born already with a smartphone in hand.

The issue of continuity of the generations carries from one age to the next and takes on new dimensions. The gambling industry has its finger on the pulse, aware that the characteristics and preferences of each generation provide detailed information about current and potential players.

During recent years, society has had its eyes fixed on the so-called “millennials” – Generation Y – born between 1981 and 1996, and Generation Z – the “New Silent Generation” – born after 1995—1996. Why are their views and way of thinking important to the gambling industry? Mainly because millennials and Gen Z are products of the digital age.

Modern-day innovations, which previous generations could only have dreamed about, are now the norm for Gen Y and Gen Z. So if it is hard to amaze millennials with high-tech “perks”, it is nigh on impossible to surprise Gen Z – who have fully adapted into the world of 3D technology, VR and AR.

To attract and retain the attention of young players and avoid their games becoming a boring alternative to others on the market, operators created products that borrow features from videogames.

The millennial generation is the first to have grown up with videogames, so their way of life has become one of the reasons for developing online gambling.

This first “internet generation” divides their lives between an online and an offline reality. Many things have become possible to do with the use of gadgets, without the need for physical input. In contrast to well-off baby boomers who were big fans of visiting casinos and the luxury entertainment of gambling, millennials lived in unstable economic conditions and are therefore notable for their rationalism. As a result, they prefer more affordable entertainment, including activities which do not involve leaving the house. The gambling industry grasped the attitude of the new generation and changed its approach accordingly: the first gambling websites started to emerge, and the big casinos began organising events with new kinds of entertainment, such as concerts by famous musicians and DJs, opening exclusive malls, and the like.

Another important move in the battle to earn the attention of younger players is product customisation, responsive design, and additional gamification during the gaming process.

Gen Z, who more or less stormed into the digital age fresh from the cradle, have tough demands. In the modern-day world of gambling, it is no longer enough for games to have just high resolution, gripping storylines and 3D effects. Players want light, fun and quality solutions with compatibility across different devices, secure data and convenient payment methods. Products which cannot easily be adapted to the specific characteristics of regional markets lose their standing and risk being unable to keep up with the competition.

Millennials and Gen Z tend to be cautious in what they do online.

Almost every user leaves behind a digital footprint, which is analysed by marketing experts. It “shows” the user’s interests and gives clues as to what the potential customer might like, helping operators to cater to each player better. But at the same time, data confidentiality and secure payment have become two key issues that users consider when completing any online activities.

It is safe to say that each new generation has contributed – and continues to contribute – towards the change in attitudes towards gambling. Each generation develops the industry by demanding more, thereby raising the standards for how gambling products and services are created.

Because of the rapid development in digital technology, today’s players live in two worlds – an online and an offline world. With the huge amount of offers available, they select the products that are easily understandable. Time has become too expensive to waste on figuring out how things work, especially when it comes to the entertainment industry. Their leisure time is therefore crucial for operators to consider.

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This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: The world of gambling – as seen by millennials and Generation Z

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Intralot Appoints New Chief Financial Officer At Its USA Subsidiary

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The INTRALOT Group announces the appointment of Mr. Lampros Klironomos (to date Chief Internal Audit Officer) as Chief Financial Officer of its 100% subsidiary INTRALOT Inc. in the USA. The Board of Directors of INTRALOT during its meeting that held on December 3rd, 2019, following a recommendation by the Audit and Compliance Committee, elected Mrs. Alexandra Moulavasilis for the position of Director (Head) of Internal Audit.

The appointment of Mr. Klironomos at INTRALOT Inc. is part of the overall policy and actions to enhance the subsidiary’s Management Team that plays a pivotal role in achieving our strategic objectives and improving the Group’s financial performance. Mr. Klironomos will undertake his responsibilities in the USA upon the completion of the procedures required by law.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Intralot Appoints New Chief Financial Officer At Its USA Subsidiary

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