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Degree 53 publish Age Verification UX Review following new KYC regulation

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Degree 53, specialists in the UX, design and software development for the online gambling industry, have published a UX review which focuses on the new age and identity verification process, introduced in May this year. The review follows the regulatory changes by the UK Gambling Commission to verify customers at the point of registration. The Age Verification UX Review looks at how operators have approached this process to find the best ways of addressing this update. Degree 53 has once again published the UX report to highlight the role of usability in customer experience and how operators can optimise their products to provide an intuitive onboarding process.

The team at Degree 53 reviewed brands like Paddy Power, Ladbrokes and bet365 among others to find out how they have dealt with the new rules, including the information and tools they provide to inform the customer of these requirements for verification. While each operator has a different approach, offering clear instructions and simple methods needs to be a priority.

The new customer verification procedure has impacted the UX of the registration process and this change affects all operators in the UK. Before, customers were able to register, deposit and place a bet while they had a 72-hour window to confirm their identity, but now, they are unable to access these services until they have been verified. If a customer can’t be verified automatically, they need to provide an ID and proof of address to complete the registration. This adds extra steps to the user journey and could put off new customers from becoming first time depositors if the process isn’t simple enough. However, this is a mandatory feature to ensure responsible gambling, aiming to increase protection for both the customers and operators.

Jade Daniels, design director at Degree 53 comments: “The new age and identity verification procedure has completely changed the whole acquisition process for some customers. Many don’t expect to provide their ID or proof of address as soon as they join, and they might struggle to find these documents straight away. This means that it can delay their betting or gaming activities or put them off completely if the verification process is unclear. It’s a tricky thing to balance and get right for the punter, as well as for compliance. Regardless of the regulation, it’s important to offer as much guidance as possible to customers to make their journey simpler. We’ve seen good ways of approaching this and those that require further work to make it absolutely clear. Something as simple as inputting the wrong date of birth because of a cumbersome dropdown while registering can really affect the choice of operator for customers if they experience obstacles. Regulations shouldn’t prevent online gambling businesses from developing new ideas, and our reports show different examples of how it can be done.”

The Age Verification UX Review follows a number of reports on Betting and Gaming services in Degree 53’s portfolio. The team has shared insights on the UX of online casino, betslip, horse racing and In-Play products to help operators optimise their services and create an engaging betting experience. Degree 53 have a diverse project portfolio and have worked with global operators, such as Betfred, Black Type, Penn Interactive Ventures and Island Luck.

The Age Verification UX Review can be accessed here.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Degree 53 publish Age Verification UX Review following new KYC regulation

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Roulette77 Review: The Ultimate School for the Game of Roulette

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A full review of the Roulette77 roulette guide. Learn how to play the most popular gambling game and become a master of each of its formats

 

Roulette77 Review: A Detailed Look

Roulette is easily one of the most popular casino games in the world and one that takes minutes to learn but a long time to master. To become a true roulette player, one needs to learn more than just how to place bets and hope for a good outcome, and Roulette77 is the place to go to learn it.

With an extensive database of both text and video content for novice roulette players, the site teaches everything about playing roulette in a fashion that is easy to adopt and does not require any prior knowledge of the game or any of its elements.

The site was started in 2018 and had been offering players a chance to become better roulette players ever since. Online casino players can now quickly and easily learn everything about the devil’s wheel, in a single place. Let’s take a look at what Roulette77 has to offer and how you can benefit from it.

Roulette Games Broken Down

Roulette is a word that refers to more than just one game, as there are multiple versions of it available, especially in online casinos. Most frequently, players encounter European Roulette and American Roulette, and these two versions are the primary focus of Roulette77.

The site offers a dedicated section for each of the two roulette versions, teaching you about the wheel layout, possible inside and outside bets, and the payouts you can expect from each bet you make. The guide also goes into specifics on the house edge in each of the games and what makes one better than the other.

For players looking to actually get into the game of roulette and become real players, Roulette77 also offers roulette simulator, in which you can try different versions of the game provided by some of the top software developers in the world and see how it feels to be part of the action.

Live Dealer Roulette Revealed

Live dealer roulette is something that many players who enjoy the game are spending most of their time with. This version offers online players a chance to experience the feeling of playing in a real live casino, and it is available at many online casino sites.

At Roulette77, players are given a chance to learn how to play live dealer roulette without actually having to deposit any money or sign up to an online casino just yet. The live dealer section covers all the basic concepts you will need to know in order to start playing for real cash in the future.

Best Roulette Sites and Bonuses

Once you have gone through all the instructional materials and are ready to start playing for real, Roulette77 also provides a list of the absolute best online casino sites for roulette players. Pick any of the sites from the list, find out what kind of a welcome bonus you can receive, and start getting ready to play with real cash on the line.

The entire site is available to players in a variety of languages, making it a true gem for any roulette novice. These include English, German, French, Chinese, Indian, Arabic, Italian, Spanish, to name just a few, and each version provides the full content. You will not need to speak any foreign language to become a great roulette player, and this is one of the few places on the internet that provides that opportunity. What’s more, once you have chosen a language, you will be directed only to online casinos at which you can play from your country, so no confusion will arise once you try to sign up to play real money roulette.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Roulette77 Review: The Ultimate School for the Game of Roulette

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Patagonia Entertainment Rebrands to Salsa Technology

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Patagonia Entertainment Rebrands to Salsa TechnologyReading Time: < 1 minute

 

Patagonia Entertainment has rebranded as Salsa Technology to set the platform for its next stage of expansion. This new identity incorporates the company’s dedication to globalisation, localisation and innovation within the iGaming world.

Latin American culture flows through the business today despite its global presence and the new brand stays true to the company’s unrivalled localised market knowledge. Salsa is synonymous with Latin America, whether the tasty sauce or lively dance and encapsulates the business origins, beliefs and philosophy.

The new brand gives Salsa Technology scope for accelerated growth. Game design was where it all began and the Salsa Technology rebrand is being complemented with the relaunch of the famous in-house design studio. This will see several innovative and immersive games releases, including the exciting Halloween Groove Bingo and the recent LatAm classic Jogo dos Bichos Praia.

“We’re incredibly proud of Patagonia Entertainment’s journey to this point and our rebrand gives us the platform to expand even further across the iGaming world. Latin American culture flows through the business today despite our global position. Salsa Technology encapsulates our essence perfectly and will help us deliver on our company vision of becoming the world’s best b2b developer of bespoke technology solutions for the iGaming industry,” Peter Nolte, CEO of Salsa Technology, said.

“The Salsa Technology brand empowers our business and provides us with the catalyst for huge rewards. We’ve come a long way since launching Patagonia Entertainment and our future is incredibly exciting,” Victor Arias, Salsa Technology’s Global Business Development Manager, said.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Patagonia Entertainment Rebrands to Salsa Technology

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Italian VLT Market Suffers Setback due to New Rules

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Italian VLT Market Suffers Setback due to New RulesReading Time: < 1 minute

 

The Video Lottery Terminal (VLT) market of Italy is suffering from the major setback as they have to comply with any restrictions imposed.

Italian gaming company Gamenet reported that VLT revenue of the first two weeks of 2020 has reduced by one third as compared to the same time period of last year.

According to the new rule, players need to insert the government-issued health card to access the VLT machine. This has been done to restrict the involvement of the youth accessing the machine. Many believe that this has been done in order to monitor the signs of problem gambling behaviour. However, the government denies this. Some of the operators have also complained that this has been done to force away tourists and other residents who do not have government health cards.

As per a local TV station, one of the operators was found giving access to the VLT to the tourists who do not have the health card. However, they had a special card to access the VLT machine and that has been termed as a loophole to the system.

There has been more set back on the VLT operators due to tax increase on VLT and Amusement with prizes (AWP). It is being said that the players have started losing interest in the VLT and also the machines had to be taken offline to reconfigure the necessary changes.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Italian VLT Market Suffers Setback due to New Rules

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