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When responsible gaming fails, problem gambling takes over, then there’s Gamban!

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When responsible gaming fails, problem gambling takes over, then there’s Gamban!Reading Time: 6 minutes

 

2018 was the year in which gambling operators and regulators moved up a gear in how they ensure responsible gaming is fully supported. 2019 is the year that software lends a helping hand. While many players enjoy betting on slot games, sports events and online casinos, problem gambling is a very real condition that can affect millions of people around the world.

In this iGaming Q & A session, Slotsquad looks at how software and technology can play its part in assisting problem gamblers online. Speaking with Gamban, we learn about the smartest and most effective software in the world for blocking online gambling sites and apps. Designed to block gambling and nothing else, it is the least intrusive, most intelligent and simple to install blocking software of its kind.

As we continue our journey to understand the iGaming industry, everything from how games are built to how casinos are regulated, we talk with the software experts fighting in the corner when responsible gaming fails. In a much anticipated Q & A with founder and CEO of Gamban, Jack Symons, we talk about the product, the future and how casino sites can do more to support players.

10 Questions with Gamban Founder and CEO, Jack Symons

Q1. Firstly, thanks for talking with Slotsquad. While most players know about online casinos, slot games and welcome bonuses, they don’t necessarily know about this side of the industry. Can you tell us about Gamban and how the software is making a difference?

Absolutely! Gamban blocks access to online gambling. You install the software on any and all of your devices and it stops your from accessing all gambling sites and applications – everything from bingo and poker to slots, skins gambling and casual trading. It’s designed to be as lightweight and effective as possible. Thousands of people are using the software and we are pleased that overall the software is helping so many people.

Q2. It’s very clever how Gamban is able to block thousands of online gambling sites, how does this part of the software work?

There are two approaches to this – and we have spent considerable time researching and developing different technologies. I should start by saying that each platform is considerably different as we work within the confines of what is and isn’t possible on each operating system.

However, underpinning each application is a powerful DNS system that automatically identifies gambling URLs, in addition to manual checking. We are always prepared to radically change the approach depending on what will make a better, simpler and more efficient product.

Q3. Do you ever come across websites that are wrongly designated as gambling domains? I guess this could be frustrating.

It’s not common. This was a bugbear of previous alternatives when I was setting up Gamban. What annoyed me most was finding I was blocked from [for example] restaurant websites, presumably because they, like casinos, use ‘chips’ – maybe that’s why? But sometimes the most innocuous sites were blocked and this was unacceptable.

On the rare occasion someone finds an inaccurately blocked site with Gamban, we can change this very quickly. We spend considerable time debating sites that fall between gambling and investing and regularly review the blacklist and whitelist.

Q4. Given the rise of internet gambling and mobile casinos now providing all-access around the clock, responsible gaming is being tested more than ever. Does Gamban provide one account that blocks access to gambling sites on multiple devices, including mobile phones?

Gamban can be installed on multiple devices – iOS, Android, Windows and Mac. We are exploring other emerging platforms, including Oculus (virtual reality), Playstation and Xbox. We aren’t intent on replacing willpower altogether but applying friction from the on-demand, omnipresent online gambling, where willpower alone isn’t enough for many.

Q5. Self-exclusion software can help problem gamblers and potential problem gamblers avoid contact with gambling websites, but it requires self-exclusion. Is Gamban a type of self-exclusion software and how does it differ from other types of this technology? Is it the best?

Gamban is self-exclusion software. It was designed knowing that individual operator self-exclusion is meaningless when there are thousands of other sites you can sign up and play on. However, the general consensus is that layering multiple self-exclusion tools (specifically financial spend blocking, the self exclusion register and gambling-blocking software) protection is more effective.

Gamban, Gamstop, Monzo. It works for me – I use all three and I cannot gamble online.

Q6. Gamban is independently evaluated with very good results. Can you please translate this for players, what does it mean and who evaluates Gamban?

Towards the end of last year, GambleAware commissioned an evaluation into the effectiveness of gambling-blocking software. The evaluation was undertaken by an agency in Birmingham and investigated Gamban, Betfilter, Gamblock and a number of similar but tangential tools in the access control space (parental control software). Gamban scored well in blocking functionality, yet cost was considered a barrier for some.

Q7. I see that Gamban software was selected by GambleAware to provide blocking software to its gambling support network. This is quite an achievement and a great endorsement that shows the capability of Gamban, you must have been pleased? And it’s free for players in the UK!

I’m very pleased with the results but our challenge is constantly evolving and we need to ensure our product is optimised for all platforms and updates to operating systems. The product has never been in better shape than it is today – and we have several major updates coming soon. Gamban is indeed free for players in the UK – people just need to contact one of the network of Gamcare treatment providers, including Gamcare and the National Gambling Helpline.

Q8. According to the UK Gambling Commission, tougher ID checks will be brought in to make sure self-excluded gamblers cannot cheat the system to place bets. Is it difficult to manoeuvre around the software in cases like this and if so, how do you see future updates improving Gamban?

This is essential for Gamstop to operate effectively and we fully support tougher ID checks to prevent gambling harm. If this fails, as it may do, Gamban provides a good level of protection. It’s been designed to be difficult to circumvent but we cannot stop someone buying a new phone or factory resetting.

As far as self-exclusion goes, our challenge is to create enough friction to stop people acting on impulse. But this is where financial spend blocking comes in useful too. If I ever want to gamble with three self-exclusion tools applied, I would have to apply a lot of creativity to act on impulse. Device, bank and ID – these are three difficult things to bypass.

Q9. Every year, the iGaming industry holds numerous events to promote marketing strategies, games development and online casino networking. Does Gamban get invited to these events? After all, casino operators and regulators support responsible gaming, don’t they?

Yes, we are always happy to be part of the discussion but we are keen to see change. What we want is more consistency in the way self-exclusion is delivered. We are pushing for a standardisation in the way self-exclusion is distributed and managed. Gamban has a role to play in this but we fully respect that fact that other systems add a lot of value to the individual trying to stop gambling. A lot of the events we go to seem to pay lip-service to the problem but I’ve seen quite a change over the past three years in the industry’s attitude towards responsible gambling.

One of the more interesting conversations I’ve been involved in is with the banking industry as a whole. Internet Service Providers, banks and other verticals have an opportunity to help individuals struggling with gambling addiction, as well as operators and regulators.

Q10. Lastly, how do you feel the future of online casinos and gaming sites looks from your perspective? Do you see Gamban and other self-exclusion technologies moving more towards operators and perhaps integrating with casino sites? For instance, name recognition etc to prevent players from signing up once they have chosen to bypass self-exclusion rules?

I’m surprised by how little innovation there has been in iGaming over the past five years, to be honest. Where I see a lot of industry focus on predictive behaviour, player insight and security, I feel the iGaming industry is in a position to be so far ahead of this – and yet, there is little that distinguishes one site from another. So little consistency. So much proprietary development is derailing effective cross-platform solution development and results in fragmented and disjointed support mechanisms for individuals going through one of the hardest processes imaginable.

What I would like to see is more engagement with the current self-exclusion ‘eco-system’ – more sharing, more collaboration and more integration of existing solutions. Until the bare minimum is achieved (an individual spelling out ‘I HAVE A PROBLEM’ to an operator and being offered anything close to a helpful, practical and effective strategy), I find it hard to take operator-funded ‘innovation hubs’ and ‘incubators’ little more than a ‘innovation’ branding exercise.

Once the bare minimum is being achieved, there’s potentially light at the end of the tunnel for the industry. Thousands of children who are playing games with gambling elements combined – I often wonder what will happen in a decade – are these children going to be playing on slot machines or will they continue playing games? Will gambling be able to compete with gaming or are the two products sufficiently different.

The point here is that a lot of innovation is going into responsible gambling technology – would it not be better to concentrate on making the products more engaging, interesting and powerful? The market will provide RG solutions to problem gamblers – operators just need to support and get behind these tools.

 

Source: Slotsquad 

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: When responsible gaming fails, problem gambling takes over, then there’s Gamban!

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NSoft`s Next Six enhances Balkan Bet’s Mobile app

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Serbian Balkan Bet has extended the existing offer of virtual draw-based games. The players using Balkan Bet´s mobile app are now able to enjoy in Next Six.

Next Six enables players to bet which numbers will be drawn from the drum throughout the whole round providing the game with the characteristics of live betting – what makes it even more entertaining to the players. In combination with the channel of release – a Mobile app for Android – Next Six brings the joy of game and thrill of winning to the players. The players have a betshop in the palm of their hand.

“Balkan Bet and NSoft have long-lasting and successful cooperation behind numerous implemented products and projects. They have been using almost full NSoft’s product portfolio palette which includes omnichannel solutions for Sportsbook – In Play and Pre-Match betting together with Virtual Draw-based Games and Virtual Race Games. Balkan Bet was actually one of the first betting companies to introduce NSoft’s Mobile App Solution and offer it to its players. They constantly tend to enrich the offer with new features and products which keeps them way ahead of the competition raising the player hospitality and providing an advanced player experience. Working with Balkan Bet provides NSoft with a powerful platform to showcase its products to the end users and the mutual cooperation based on trust provides us with valuable market feedback.“ commented Dalibor Ostojić, Regional Sales Manager.

Draw-based games have made a long journey from manual to its virtual version. The virtualization has boosted this type of game in sense of speed and visual presentation making it become an essential type of game for every betting company.

Find out more on NSoft´s offer – book a meeting with NSoft´s Sales team or contact us directly at sales@nsoft.com.

About NSoft:

NSoft is an award – winning internationally recognized software solutions provider for the gaming and betting industry. The company has more than 200 employees and 100 companies as its customers, operating in 35 countries. Its product portfolio includes turnkey solution for managing betting business, retail and omni-channel solutions, virtual sports betting, sportsbook and draw based games.

Our unique approach to customers and creative software solutions positioned us as one of the top providers of innovative products for the gaming industry. We understand that strong and long-term partnerships are essential for further development, so we joined forces with the world’s leading sport data provider – Sportradar.

It is NSoft’s mission to provide betshop owners with powerful and visually appealing platform, amazing virtual games, and data-packed sportsbook, and help them grow their business.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: NSoft`s Next Six enhances Balkan Bet’s Mobile app

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NSoft announced as GENERAL SPONSOR at MARE BALTICUM Gaming Summit 2019

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MARE BALTICUM Gaming Summit, also known as the Baltic and Scandinavian Gaming Summit and Awards is the leading conference in the Baltic and Scandinavian region gathering region oriented operators, software providers, and industry regulators for a full day of learning and networking.

We are excited to announce that NSoft will join the sponsors’ list as General Sponsor.

NSoft is an award-winning internationally recognized software solutions provider for the gaming and betting industry. Its product portfolio includes a turnkey solution for managing betting business, retail and omni-channel solutions, Virtual sports bettingSportsbook and Draw based games.

Do not miss the chance to meet Mr. Omerspahic during the conference or if you need more information about NSoft, contact us at info@nsoft.com or sales@nsoft.com.

MARE BALTICUM Gaming Summit will take place on the 9th of May at Radisson Blu Royal Astorija Hotel and the agenda includes compliance panel discussions about the state of the gambling industry in Lithuania, Latvia and Estonia, presented by local regulators Lolita Sumskaite (Head of Unit at Ministry of Finance, Lithuania), Signe Birne (Lotteries and Gambling Supervisory Inspection of the Republic of Latvia) and Taivo Põrk (Ministry of Finance, Estonia).

Among the compliance panel discussion, the agenda also includes a special IMGL MasterClass™ which is titled as “It’s Hot in the Nordics: IMGL Mega-Panel” and will stress on regulatory Trends, IP blocking and payment blocking in Scandinavia. Among experts of the MasterClass, you will also find the Danish regulator, Birgitte Sand (Director of the Danish Gambling Authority), Rolf Sims (Public Affairs Manager for Kindred Group in Norway and Board Chairman of the newly formed Norwegian Trade Association for Online Gambling Companies) and Gustaf Hoffstedt (General Secretary at the Swedish Trade Association for Online Gambling).

Tech and industry hot topics related talks include panel discussions about the future of the gambling industry, the innovations and use of CRM systems, the use of AI in the gambling industry, outsourcing, safe gambling, and the latest about AML/KYC.

Those interested in the D A CH region, will not be disappointed as the agenda once again features a compliance panel discussion about the German language speaking countries such as Germany, Austria, Switzerland and Liechtenstein, under the expert guidance of Dr. Joerg Hofmann (Partner at MELCHERS LAW).

You can Register here or View the Agenda for more details and speakers!

In 2019, the conference will include the inaugural Baltic and Scandinavian Gaming Awards which will recognize the top 21 companies in their respective categories for their hard work and commitment in the region. You can find more details about the shortlist and how you can take part in deciding the winners on the following page.

Browse the official event website here: www.marebalticumgaming.com

Make sure you take advantage of this unique opportunity of learning and networking with the gambling industry in the Baltic and Scandinavian region via the MARE BALTICUM Gaming platform which has been launched in 2018 and is committed to bringing together industry shareholders and government officials from the Baltic and Scandinavian region on a yearly base.

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: NSoft announced as GENERAL SPONSOR at MARE BALTICUM Gaming Summit 2019

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Leaders Group, a new operating company which will bring Advance’s B2B sports, esports and gaming businesses under one umbrella

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Advance Announces Formation of Leaders Group, a Global B2B Sports, Esports and Gaming Intelligence Platform and Appoints Warren S. Thune as CEO

Advance and its subsidiary, American City Business Journals, today announce the formation of Leaders Group, a new operating company which will bring Advance’s B2B sports, esports and gaming businesses under one umbrella, and the appointment of Warren S. Thune as Leaders Group CEO.

Leaders Group will build on the strong foundation that Sports Business Journal and Sports Business Daily have built over the last 20+ years as the authoritative voice in the business of sports. The group will also include Leaders, The Esports Observer and Newzoo. These trusted brands will continue to be led by their talented management teams, but will now work collaboratively to enhance and accelerate product development, provide superior access to their collective global data assets, and build and capitalize on an increasingly connected global professional network to better serve professionals in the sports and entertainment industries.

Mr. Thune joins from Gartner and CEB where he spent fourteen years in a series of executive roles culminating in serving as Group President, SaaS and Technology Enabled Services. Prior to Gartner, he was a Senior Partner at Oliver Wyman. Mr. Thune holds an MBA from The University of Chicago Booth School of Business and a BA from the University of Pennsylvania.

The addition of Mr. Thune and his business building experience will elevate the value proposition offered to Leaders Group’s customers through the enhancement of the group’s product and service offering, which includes:

  • Market Intelligence and Analytics – Critical and timely global data and intelligence needed to support daily business decisions.
  • Networks – Access and connectivity to globally relevant networks, such as league operators, team owners, facility operators, vendors, brands and merchants to facilitate knowledge sharing, best practices, commerce and opportunities across the global sports, technology, media and entertainment ecosystem.
  • Events – High value events with local to global perspectives through data-driven content and access to relevant industry thought leaders, practitioners and investors.
  • Media – Delivery of real-time news, insights and analysis from industry and functional experts.        

Whitney Shaw, CEO of American City Business Journals and Co-Founder of Sports Business Journal, will become Chairman of the newly established Leaders Group board of directors to which Mr. Thune will report.  Mr. Shaw said: “Warren is a talented executive with a strong track record of building high performing teams and businesses. The business models Warren has executed throughout his impressive career, his ability to manage a global organization and his experience implementing acquisition strategies make him the ideal individual for the role. By combining our media, events and analytics holdings under a single corporate entity, we will be able to more effectively serve a customer base that is increasingly trying to understand how to best operate in a more technologically connected sports and entertainment ecosystem.”

Janine Shelffo, Chief Strategy and Development Officer at Advance, stated, “The business of sports, esports and gaming is a multi-billion-dollar global business with significant unmet demand for more timely data and information and better intelligence to help participants optimize their businesses. We are enthusiastic about working with Warren and the Leaders Group team to seek additional investment and acquisition opportunities to create the most compelling and highest quality insights for clients in the industry.”

Warren S. Thune commented: “I am thrilled to be joining Leaders Group. This is an exciting opportunity to further enhance these industry leading companies and elevate our platform into the premier intelligence provider for global sports, esports and gaming professionals. I look forward to working with each of the Leaders Group businesses and their leadership teams to execute this vision.”

About Advance

Advance is a private, family-owned company that operates and invests in a broad range of media, communications and technology businesses globally.  The Advance family of companies includes Condé Nast, Advance Local, American City Business Journals, Leaders Group, 1010data, POP, Stage Entertainment and, upon the expected completion of its acquisition in Q2, Turnitin. Advance is also among the largest shareholders in Discovery, Charter Communications and Reddit. For further information, please visit www.advance.com

SOURCE Advance

Source: Latest News at European Gaming Media
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Leaders Group, a new operating company which will bring Advance’s B2B sports, esports and gaming businesses under one umbrella

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